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SHIPPING & RETURNS
SHIPPING POLICY
At LS'Shop, we are committed to delivering your order safely and efficiently.
All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package.
Delivery times vary depending on your location and the shipping method selected during checkout. Please note that customs inspections, holidays, or unforeseen carrier delays may affect delivery times.
Customers are responsible for providing accurate shipping information. LS'Shop is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If you have any questions regarding your shipment, our customer support team is always ready to assist you.
RETURN & EXCHANGE POLICY
Your satisfaction is our priority.
If you receive a damaged, defective, or incorrect item, please contact us within 14 days of receiving your order. We will gladly work with you to arrange a replacement or refund when applicable.
To be eligible for a return or exchange, items must be unused, in their original condition, and returned with all original packaging.
Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.
Once we receive and inspect the returned item, we will notify you of the approval status of your refund or exchange. Approved refunds will be processed using the original payment method.
For any questions regarding returns or exchanges, please contact our customer support team. We are committed to providing a smooth and hassle-free shopping experience.